What we tasted: Cocoa | Marzipan | Lemon Curd
Processing: MC Natural
Varietal: Bourbon, Mundo Novo, Catua
Farmer: Various Smallholders
Altitude: 900-1100 MASL
Ideal for: All Brew Methods
In Brazil the name, Santos, is synonymous with high quality lots. The name comes from the port of Santos, a port that has remained one largest coffee-exporting ports in Brazil. Brazil Santos is well known for its sweet and smooth profile with a widespread appeal, medium body and creamy, mellow flavour.
The methylene chloride (MC) decaffeination process is relatively simple. The coffee beans are moistened with water and MC is circulated throughout. The MC binds with the caffeine in the bean and extracts it while leaving most of the other flavor compounds. After the desired caffeine level is reached, the MC residue on the beans is removed by steaming them.
Brazil - Santos (Decaf) (Single Origin)
Our Promise
Crude Drinks complies with all UK laws including the distance selling law. All parcels shipped by Crude Drinks are quality checked prior to packing for any damages or defects. No damaged or defective items are sent out to you without prior notification to you, the receiving customer.
If you have received a damaged, defective, incorrect or unwanted parcel follow the procedures below.
Damaged and Defective Goods
In the event of receiving a damaged product, if the product is broken or has leaked, you can refuse signing for it. Subsequently if you open the parcel and find that the product is damaged or has leaked then you will need to provide evidence in the form of photographs. Customers must provide evidence within 21 days from dispatch of your goods. After which period the product will become ineligible for a refund. Customers will need to contact and send evidence to our customer service team (orders@crudedrinks.co.uk) who will assist in either issuing a full refund (including all shipping costs) or send out a replacement product. You will be advised by our customer services team to dispose the products safely.
Incorrect, Unwanted Goods or Non-Collected Goods
You, as our customer, have up to 14 days from arrival of your goods to return an unwanted product back to Crude Drinks. Even if the product you ordered is part of a multiple item order.
You will need to contact customer services (orders@crudedrinks.co.uk) to arrange returning any goods received.
You will be responsible for:
1) Not opening the products, such as coffee bags or cans.
2) Keep intact any accessory or details associated to the package.
3) Contact us to arrange a return (orders@crudedrinks.co.uk)
4) Re-pack the products as they were received.
5) All postage / shipping costs.If the unwanted or incorrect product received by Crude Drinks is of a satisfactory condition or the product you received is incorrect then Crude Drinks will, by your request:
1) Issue a full refund excluding all original delivery charges paid, unless you received an incorrect item.
2) Send out the correct or a replacement product with the same delivery terms as the original order.Please note that if goods are returned back to our depot due to non-collection from the courier/Post Office or if a delivery attempt had been made then we will not be able to refund the cost of shipping or any returns cost that are incurred by ourselves from our couriers. You have the right to make a claim with the courier or the delivery company.
All orders are shipped within 2 working days, to be recieved within 3-5 working days of ordering.
Most of our orders are shipped via Royal Mail, but ocassionally we will ship via UPS courier service, depending on the total weight.If you have had any issues with delivery, please let us know so that we can try to improve in the future: orders@crudedrinks.co.uk
